With the further upgrade of the service model, more and more things can be handled at Qingpu’s doorstep!

With the further upgrade of the service model, more and more things can be handled at Qingpu’s doorstep!

"It's so convenient to do things now!" Recently, Aunt Wang, who had just turned 65, heard that the village could apply for a senior card. She came to the Dianxi Community Center in Kanze Town with the idea of ​​giving it a try. Unexpectedly, it only took a few minutes to successfully apply for the senior card through a remote connection to the community affairs acceptance service center in Kanze Town. This is the "remote virtual window" extended service that Qingpu District has recently promoted.

The "remote virtual window" is a method of deploying professional equipment and computers that communicate with the acceptance system of the community affairs acceptance service center in the town. The staff operates the extension point equipment through the acceptance system and has video connections with the villagers living in the extension point to complete remote matter acceptance. To put it simply, the service location of the service person has changed from the community affairs acceptance service center to the nearest "remote virtual window" extended service point. Through remote calling and "cloud meeting" with the acceptance center staff, consultation and direct handling of matters can be completed. The "remote virtual window" extended service point can accept 175 matters, covering 11 business lines such as social security, medical insurance, civil affairs, Disabled Persons' Federation, health, housing and construction, public security, archives, federation of trade unions, economic and information committee, and taxation. Among them, high-frequency services include long-term care insurance application, elderly card application, medical insurance record book application, medical insurance acceptance registration, residence registration, new residence permit and other services. At present, a total of 104 points in 11 streets and towns in Qingpu District have been installed and debugged and are officially serving the outside world, providing "doorstep" services to the community and greatly facilitating the elderly and special groups.