Product Center
31 published products · 8 product groups
Some equipment supports more than one service scenario and appears in the relevant groups.
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PRODUCT GROUP
Hotel Self Check-in
Choose a self check-in model for your property size and explore the terminal and deployment plans.
PRODUCT GROUP
Passport Registration
Explore passport capture and registration for hotels, events and visitor reception.
PRODUCT GROUP
Smart Hall
Explore hall management and online service applications, then select displays and counter equipment.
Systems and applications 6
Smart Hall Integrated Management Platform
Connect on-site services, people, devices, and service data through one coordinated platform for clearer operations and more efficient management.
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Service Operations Dashboard
A service operations dashboard combining hall, counter, and device information to help managers identify issues and track performance.
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Remote Service Extension
A remote service extension that brings specialist capability from central teams to community and local access points.
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Government Service Hall VR Experience
An immersive VR experience for exploring service-hall spaces, service areas, and typical journeys online or during project presentations.
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Virtual Government Service Hall
A virtual public-service hall bringing guidance, service entry points, and public information into a unified online environment.
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Digital Government Metaverse Hall
A digital government metaverse concept for interactive service presentation, virtual guidance, and extended online engagement.
View detailsTerminals and supporting equipment 2
Public Information Display
A public information display for service updates, hall status, and operational insight, supporting both visitor awareness and management visibility.
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Integrated Service Counter Workstation
An integrated counter workstation combining service operations, information display, and staff collaboration in one maintainable environment.
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Queue & Evaluation
Connect ticketing, waiting, calling, service delivery and feedback with the appropriate systems and devices.
Systems and applications 2
Queue Calling and Service Evaluation
A complete public-service loop from ticketing to feedback—connecting on-site queues, service flow, and citizen evaluation for more orderly waiting and more efficient counters.
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Feedback, Service Recording and Performance
Connect public feedback, service records, and operational management for continuous improvement.
View detailsTerminals and supporting equipment 4
Dual-Screen Queue Ticket Terminal
A dual-screen queuing terminal for service selection, ticket issue, and waiting information, improving visitor interaction and on-site flow.
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Integrated Service Information Display
An integrated display for queue calls, area guidance, and public information, keeping service messages consistent across the hall.
View detailsL-Shaped Service Feedback Terminal
A compact counter feedback terminal that connects visitor ratings with service context to support more meaningful improvement.
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Dual-Channel Service Recording Camera
A dual-channel recording camera for governed service records, supporting quality review, dispute handling, and operational improvement.
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AI Public Services
Explore AI consultation, form preparation and document assistance alongside human support.
Systems and applications 1
Terminals and supporting equipment 4
AI Digital Service Assistant
An AI-enabled service assistant for enquiries, preparation guidance, and journey support, with a clear hand-off to human service when needed.
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Intelligent Guidance Robot
A mobile guidance robot for reception, enquiries, and hall wayfinding, helping visitors understand services and reach the right area.
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Automatic Form-Filling Terminal
A form-preparation terminal that reduces repetitive entry and supports clearer, more accurate document preparation for common service journeys.
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Document Pre-Check Terminal
A document pre-check terminal that identifies missing preparation items before formal service, helping reduce repeat visits and avoidable waiting.
View detailsPRODUCT GROUP
Self-Service
Select self-service devices for enquiries, forms, document checks, transactions and collection.
Systems and applications 1
Terminals and supporting equipment 6
Sample Document Enquiry Display
A guided enquiry display for sample forms and document guidance, helping visitors understand preparation requirements before service begins.
View detailsAutomatic Form-Filling Terminal
A form-preparation terminal that reduces repetitive entry and supports clearer, more accurate document preparation for common service journeys.
View detailsDocument Pre-Check Terminal
A document pre-check terminal that identifies missing preparation items before formal service, helping reduce repeat visits and avoidable waiting.
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Self-Service Workstation
A guided self-service workstation providing the space and digital access needed to complete common service journeys independently.
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Smart Document Locker
A smart document locker for secure, traceable handover and collection, with identity confirmation and clear item-status records.
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Smart Self-Service Kiosk
An integrated self-service kiosk for common enquiry, submission, and document tasks, extending access and reducing counter pressure.
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Intelligent Guidance
Choose guidance and display products for entrances, enquiry points, waiting areas and indoor wayfinding.
Systems and applications 1
Terminals and supporting equipment 4
Public Information Display
A public information display for service updates, hall status, and operational insight, supporting both visitor awareness and management visibility.
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Desktop Service Enquiry Terminal
A compact desktop terminal for service enquiries, preparation guidance, and wayfinding in consultation and waiting areas.
View detailsIntelligent Guidance Robot
A mobile guidance robot for reception, enquiries, and hall wayfinding, helping visitors understand services and reach the right area.
View detailsIntegrated Service Information Display
An integrated display for queue calls, area guidance, and public information, keeping service messages consistent across the hall.
View detailsPRODUCT GROUP
Remote Assistance
Distinguish remote-service software, visitor terminals and document handover equipment for local assisted-service points.
Systems and applications 2
Remote Assistance and Video Collaboration
Bring professional service capacity closer through remote video, identity and document collaboration, and assisted processing at local service points.
View detailsRemote Service Extension
A remote service extension that brings specialist capability from central teams to community and local access points.
View detailsTerminals and supporting equipment 4
Remote Assisted-Service Workstation
A remote assisted-service workstation connecting secure video, document collaboration, and guided processing across local and cross-location service points.
View detailsDual-Channel Service Recording Camera
A dual-channel recording camera for governed service records, supporting quality review, dispute handling, and operational improvement.
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Integrated Dual-Screen Desktop Terminal
An integrated dual-screen desktop terminal that shares service information with staff and visitors for a clearer, more transparent process.
View detailsSmart Document Locker
A smart document locker for secure, traceable handover and collection, with identity confirmation and clear item-status records.
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