As an important window for the government to implement people's livelihood services, the Zhuqiao Town Community Affairs Acceptance Service Center continues to explore and innovate, build a "heart-to-heart bridge" between the government and the people, take the initiative to take a step forward in serving the people, and be the first to implement the service when the service sinks, striving to provide a warm service platform for the people.
Recently, the Zhuqiao Town Acceptance Center moved to a new location and settled on the first floor of the Town Citizen Service Center. The new reception hall has a spacious and bright environment, standard and eye-catching signs, and a scientific and reasonable layout. It carefully implements the service concept of "convenience, transparency, and friendliness" and makes great efforts to improve service levels and improve service efficiency.
The acceptance window of the Smart Comprehensive Window Empowerment Service Upgrade Center adopts the super smart comprehensive window, which uses modern integration technology and ergonomic design to finely integrate and integrate a number of special equipment such as high-speed cameras, card readers, electronic signatures, and video collections. This greatly improves the efficiency of window services and realizes intelligence in the matter handling process and rapid business processing.
Self-service is always open
The 24-hour self-service area is an area that connects indoors and outdoors, allowing the public to enjoy 24-hour "non-closing" public services. It serves as a central self-service area and a one-stop office during the day; it serves as an unattended open self-service area at night; during non-working hours, through the electronic access control system, you can enter by scanning your ID card or application code. If you encounter difficulties in handling business, you can easily solve it by asking for help from the human-computer interaction "Xiao Zhu" beside you.
remote assisted service makes distance unlimited
The remote assisted service office is a "bridge" connecting the reception center and residents. Staff can help residents of each village and neighborhood committee complete relevant tasks remotely, allowing people to travel less and data to run more errands. Residents can enjoy the convenience of getting things done without leaving the community.
Convenient facilities show great love
The center is also equipped with a party-building reading corner, a convenience service area, a maternal and child room, a photo room, an archive room, a barrier-free toilet and other areas. It provides residents with self-service computers, party-building themed match books, wheelchairs, medical kits, reading glasses, magnifying glasses and other equipment and tools, fully reflecting humanistic care and creating warm public services.
