On the morning of December 6, the Wuliqiao Street Civil Affairs Service Station located at No. 727 Zhongshan South 1st Road officially opened its service as the first completed civil affairs service station in Shanghai. Jiang Rui, Secretary of the Party Leadership Group and Director of the Shanghai Civil Affairs Bureau, Gao Yun, Secretary of the Huangpu District Party Committee, Zhao Ming, Member of the Party Leadership Group and Deputy Director of the Shanghai Municipal Civil Affairs Bureau, and Wang Huai, Deputy Director of Huangpu District, visited the Wuliqiao Street Civil Affairs Service Station and unveiled the plaque.
At the event site, Jiang Rui, Secretary of the Party Leadership Group and Director of the Civil Affairs Bureau, and Gao Yun, Secretary of the Huangpu District Party Committee, jointly unveiled the name of the Civil Affairs Service Station.
Wuliqiao Subdistrict Affairs Acceptance Center Affairs Officer Accompanying Platform and No. 1 Super Comprehensive Window are online; the service list of Wuliqiao Subdistrict Civil Affairs Service Station is released.
In conjunction with the construction of the "Three Centers", Wuliqiao Subdistrict combined the civil affairs service station with residential community affairs acceptance services, and set up four functional areas such as front desk reception and consultation, barrier-free communication services, civil affairs reception, and children's activities, and established a relatively complete work system covering organizational structure, work system, work process, work content, and work mode. The street independently developed a policy physical examination machine to provide visiting residents with a six-step closed-loop work process of "policy physical examination, reception, acceptance, processing, tracking, and settlement" to ensure the standardization and efficiency of services; it integrated various resources in the field of civil affairs services and proposed "one-stop comprehensive acceptance, one service list, one service reminder, and one set of processing procedures. The "nine-one" working model of a set of service brands, one-click policy check-up, one-screen service link, one-image service matrix, and a package of special activities; rationally allocates service forces and establishes a civil affairs help group composed of community assistance consultants, gold medal elderly care consultants, child supervisors, etc. to provide expert consultation and precise assistance to special service objects.
Grassroots civil affairs services are services provided directly to civil affairs service objects by the civil affairs departments in the streets. Civil affairs service stations are comprehensive service platforms and carriers set up in streets to provide grassroots civil affairs services. The Huangpu District Civil Affairs Bureau planned in advance, and the ten streets adapted measures to local conditions and actively explored. Wuliqiao Subdistrict took the lead in completing construction and created a Huangpu model of civil affairs service station.
The article is sourced from the official WeChat account of Shanghai Huangpu, with technical support from Shanghai Toyou Information Technology Co., Ltd.