Thank you very much for helping my wife apply for long-term care insurance so quickly. Now I just make a phone call and someone will come to my door. I don’t even have to go downstairs. It can be done in less than 10 minutes. Thank you very much!
In May this year, Ms. Yang, the spouse of 87-year-old Ding Ding in the Xinqiao residential area, accidentally fell and fractured her femur. After postoperative treatment and care, she returned home to recuperate. Because his daughter has been abroad for a long time, Mr. Ding is unable to take care of his wife. He cannot live without people at home and it is very difficult to go out to do errands. Mr. Ding and his wife want to apply for long-term care insurance services.
After the street learned about the actual difficulties and service needs of Ding and his wife, on the afternoon of July 25, Dong Qimeng, secretary of the street party working committee, led relevant staff to visit Ding’s home."Home service"service, through the remote virtual terminal, on-site confirmation of the acceptance of the application for long-term care insurance services for the elderly, printing the acceptance receipt, and at the same time contacting doctors from the community health center to complete the assessment and provide residents with"Barrier-free communication, zero-distance service, and no running during the entire process."The service experience makes public services faster and warmer.
After the assistant office was over, Dong Qimeng asked relevant business departments to further innovate in the facilitation of public services and open up the "last mile" of public services for residents with practical difficulties.From "window service" to "nearby service", and now"Door-to-door service" allows data to "walk more" and residents to "run less errands", and strive to improve the convenience and satisfaction of handling public services.