Help Ning do it
The Community Affairs Acceptance Service Center is a service window for community residents to handle various public services. In order to better serve community residents and improve precision and convenience,On the basis of the "neighborly help" government service "nearby service", the neighborhood community affairs acceptance service center has launched a "door-to-door service" service model, by building a "123+N" service system, that is, one service team, two reservation channels, and three types of service objects, N business matters are sorted out, and public services are directly delivered to the homes of residents with actual special difficulties, opening up the "last mile" of public services.
a service team
In July this year, the acceptance center selected a professional service team of 18 people composed of branch party members, party activists, and business backbones, and established a "door-to-door" service team to move the service window forward to allow specific groups of people to enjoyClose and warm service。
Two reservation channels
With smooth reservation channels, specific groups of people can make reservations for "door-to-door" services through both online and offline reservation methods.
on-lineMake an appointment by following the "Community Affairs Acceptance Center" section of the "in Jiangning" WeChat official account or by following the "door-to-door service" at the Jiangning flagship store of the Bidding APP.(See the end of the article for specific operations)
offlineMake an appointment through the window of the Community Affairs Acceptance Service Center (Address: No. 818 Changde Road), the consultation hotline (Telephone: 52527641), the "Quiet Neighbor Help Office" platform in each residential area, or through the referral of a rescue consultant.
Three types of service objects
The following people living in the jurisdiction of this street town:
1. Elderly people aged 80 or above who live alone and have limited mobility;
2. Disabled persons who are 60 years old or above and have physical or visual disabilities of Level 2 or above (subject to the disability certificate);
3. Other people with special circumstances
N business matters
Online help booking process
Public account reservation
1.Follow“in Jiangning”WeChat public account.
2. Click the lower right corner"I respond to people's calls" - "Community Affairs Acceptance Center"module.
3. After reading the "Reservation Instructions"Click "Confirm"。
3. Fill in accuratelyAppointment time, resident information and assistance content, so that staff can understand the specific situation.
Make an appointment with the flagship store
Open the Suibi APP and click on the upper left corner"Shanghai"。
2.Select"Jing'an District" "Jianning Road Street"Jump to"Jiangning Road Flagship Store"。
3.Select"Home service", click"Book now"。
4. Fill in accuratelyAppointment time, resident information and assistance contentSo that staff can understand the specific situation.
