Dual-Screen Queue Ticket Terminal — product illustration
Product illustration · Open the full image to inspect details. Interface images are illustrative.

Queue ticketing terminal

Dual-Screen Queue Ticket Terminal

A dual-screen queuing terminal for service selection, ticket issue, and waiting information, improving visitor interaction and on-site flow.

Service setting
Hall entrances and ticketing zones
Works with
Queue software, printing, information displays and callers

Detailed product functions

Ticketing terminals combine service selection, identity reading, and ticket issue at the hall entrance. The catalogue includes standing dual-screen, built-in, and portable forms. Confirm displays, readers, scanning, and printing for each model rather than applying one model’s specifications to the whole range.

Models and reference configurations

ModelReference configurationOperations and functionsCatalogue status
TY-QH-J17S1 17-inch dual-screen ticketing kiosk
17-inch interactive touchscreen and 22-inch display with an 80 mm auto-cut thermal printer.
Service selection and ticket issue; card reading, face comparison, and scanning depend on the selected options.
Marked on sale in the 2026-08 catalogue; this does not confirm current stock or a standard project configuration.
TY-DS22X-QH dual-screen ticketing kiosk, domestic-platform option
Two 21.5-inch displays with 10-point capacitive touch; a Zhaoxin-based lower-screen computer, domestic operating system, and 80 mm thermal printing.
Identity reading, QR scanning, and ticket printing; confirm each screen’s computing environment.
Configuration listed in the 2026-08 catalogue; sale status is not stated. Confirm current availability.
Portable ticketing terminal, no model code listed
5.5-inch touchscreen, mobile connectivity, and 58 mm thermal printing with supported card reading and QR scanning.
Complements fixed kiosks for staff-assisted mobile ticketing.
Marked on sale in the 2026-08 catalogue; this does not confirm current stock or a standard project configuration.

A closer look at each function

FunctionWhen to use itWhat users and systems doResult
Touch selection and ticket printing
For visitors selecting a service and receiving the corresponding ticket.
The queue software presents service categories. After selection, the thermal module issues a ticket containing the configured service, ticket number, counter, and waiting information.
The visitor joins a defined service queue with a paper ticket to check.
Optional reading, scanning, and identity comparison
For ticketing that requires identity information or appointment verification.
Configure an ID reader, QR scanner, or dual-camera module for the selected model. Social-security card reading is available in certain configurations; identity comparison requires the relevant software and authorised connection.
The chosen channel can verify identity or an appointment without treating every optional module as standard.
Dual-screen roles and information publishing
For entrances that separate interactive tasks from waiting or information content.
The interactive screen handles ticketing while the other presents supported queue or publishing content. For dual-system models, confirm the computers, networks, and power behaviour of both screens.
Ticketing and public information have distinct displays and maintenance channels.
Portable and built-in service points
For positions outside the reach of a standing kiosk or installations integrated with the interior.
Staff can carry a portable reader/scanner/printer for assisted ticketing. Built-in models require an agreed recess, ventilation, maintenance access, and reader position.
Standing, mobile, and built-in points can join the same queue workflow.

How software, terminals and interfaces work together

ComponentRole in the workflowDependencies and integration
Ticketing computer and touchscreen
Presents service categories and accepts ticket requests.
Choose the form for standing, built-in, or mobile use and confirm screen orientation and installation space.
Identity modules and ticket printer
Provides the selected reading, scanning, and ticket output.
Configure 80 mm and portable 58 mm printing separately with the correct supplies; peripherals are not standard on every model.
Queue software and public displays
Adds issued tickets to the queue and presents waiting and calling information.
Commission service categories, ticket layouts, appointment channels, and calling displays together.
Ticketing product-family illustration; the listed models do not necessarily share this appearance or configuration.
Ticketing product-family illustration; the listed models do not necessarily share this appearance or configuration.
WORKED EXAMPLE

Example: self-service ticketing with staff assistance

  1. The visitor selects a service and uses the required card or code.

  2. The terminal prints a ticket and provides waiting information on the ticket and public display.

  3. Staff use the configured assistance or portable equipment for visitors who need help.

  4. The counter calls from the managed queue and the visitor proceeds for service.

What the service producesDifferent entry points use clear service categories and prompts, keeping assisted ticketing inside queue management.

Product details

The dual-screen terminal handles service selection and ticket issue at the entrance while displaying queue information. The screens separate interactive tasks from information display; their orientation depends on the selected model.

Composition and configuration

Dual-sided reference model

TY-QH750: 15-inch displays and a dual-core platform. These figures do not apply to every dual-screen model in the catalogue.

Ticket-kiosk reference configuration

DDR3 4G, 128G SSD, tempered touch panel, and EPSON532 thermal printer; verify separately from the TY-QH750 configuration.

Queue connection

Connects with central queue management for service selection and live queue information.

System combination

Combine on-site ticketing with mobile appointments, counter calling, and evaluation software.

Waiting information and staff coordination

The visitor-facing display can show ticket information, the number of people waiting and an estimated waiting time. A separate view can show staff the current calling status and relevant visitor information. Confirm screen orientation, displayed fields and waiting-time calculations for the selected model and queue software.

Visitors select a service on the touchscreen and receive a ticket for the corresponding queue. Connection to the management system supports real-time updates and management of ticketing and queue data, coordinating entrance interaction with the information available to staff.

How it works

  1. Select the required service on the touchscreen.
  2. Receive a ticket for the relevant queue.
  3. Follow the waiting-area display or configured mobile notification.
  4. Proceed to the assigned counter when called.

How to choose

Check screen orientation, entrance flow, printer consumables, service categories, and the existing queue interface. The figures are reference configurations; confirm the selected model and availability.

Related products and differences

Confirm the product configuration for your project

Tell us about the service workflow, existing software and required peripherals.

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