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Beyond 'Handling': Embracing 'Calculating' in Shanghai Toyou's AI-Driven Public Services
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Beyond 'Handling': Embracing 'Calculating' in Shanghai Toyou's AI-Driven Public Services

As AI ignites global fascination with general-purpose artificial intelligence (GPAI), public services are undergoing a fundamental transformation from ‘digitalization’ to ‘digitization’. Traditional ‘one-stop service’ often relies on manual process management and physical window aggregation. Shanghai Toyou is exploring the use of AIGC, knowledge graphs, and digital twin technologies to elevate public services from passive response to active computing, transforming scenarios beyond physical spaces into algorithm-driven intelligent loops.

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Shanghai Toyou's Digital Government Solutions Empower Global Public Services
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Shanghai Toyou's Digital Government Solutions Empower Global Public Services

In the seventh anniversary of Shanghai’s ‘One-Net-For-All’ reform, China has made significant progress in digital government construction. The platform boasts over 87 million individual real-name users and 444,000 legal entity users, with a web-based transaction rate increasing from 13% to 89%, and over 728 million transactions processed. Internationally, China’s e-government development index ranks 35th globally, up eight places since 2022. Shanghai Toyou Information Technology Co., Ltd., as a deep participant in this digital transformation, is now actively advancing its internationalization of digital solutions.

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【Toyou’s ‘wisdom’ creation】Innovative Remote Virtual Window Services Transform Public Services
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【Toyou’s ‘wisdom’ creation】Innovative Remote Virtual Window Services Transform Public Services

In the era of digital transformation, public services are undergoing a profound revolution. Shanghai Toyou has emerged as a leader with its innovative remote virtual window service model, shining like a unique star in the vast sky of public services and infusing continuous new vitality into their evolution.

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Service Center | Tap to Handle Affairs: High Bridge's Smart Government Services Boost Efficiency and Warmth
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Service Center | Tap to Handle Affairs: High Bridge's Smart Government Services Boost Efficiency and Warmth

"Tap to handle affairs" enhances residents' efficiency. Just like scanning a QR code for payment, tap once, and the matter is resolved.

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Jing'an Temple Community Affairs Acceptance Service Center is newly opened! These new highlights are heart-warming and convenient
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Jing'an Temple Community Affairs Acceptance Service Center is newly opened! These new highlights are heart-warming and convenient

Recently, residents passing by No. 1828 Beijing West Road will notice a change - the Jing'an Temple Subdistrict Administrative Service Center has a new look and is officially unveiled. As the first street-level administrative service center in Shanghai, this “government living room” welcomes every resident with a new look.

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Touch and Go: A New Era of Public Services
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Touch and Go: A New Era of Public Services

Focusing on Inclusion at the Inclusion Pudong Conference, 'Touch and Go' Brings a Revolutionary Change to Public Services

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