News Center

Let policies proactively find people|Toyou AI policy medical examination
"What subsidies can I apply for in this situation?" "There are so many policies, which one is suitable for me?" Many residents have had similar confusion when faced with livelihood policies such as pensions, medical care, and assistance.
Read article →
From Hundreds of Miles to Remote Video Assistance: A New Paradigm in Public Services
From hundreds of miles to remote video assistance, a new paradigm in public services.
Read article →
Why Does a Greeting at the Court Window Feel Out of Place?
Recently, an observation about court window service language shared by netizens has sparked widespread resonance: when handling litigation-related matters at the courthouse, the electronic screens in the hall display 'Welcome,' a common polite phrase that feels out of place and causes discomfort to those seeking assistance.
Read article →
2026 Public Services Paradigm Shift: Shanghai Toyou AI-Driven, Business Approval Enters the 'Hourly' Era
"I managed to obtain my business license and operating permit within just one hour after submitting all relevant documents. Throughout the entire process, I did not interact with any staff members. Even when I missed some details in the scope of operations, AI could automatically complete them for me!" This astonishing scene took place at Shanghai Hongqiao Business District in March 2026, where entrepreneur Ms. Li was marveling at her phone screen after completing the business registration process.
Read article →
Policy Checkup: Unlock the Secrets of Policy Benefits for You
In today's society, policy systems have become increasingly complex and diverse. Various preferential policies are scattered like stars. Do you often feel confused when facing numerous policies, unsure which actual benefits you can enjoy? Don't worry; 'Policy Checkup' acts as a thoughtful guide to the policies, helping you navigate through this complexity.
Read article →
"Selective call suspension" and "service front-loading", what new and convenient ideas are these?
In recent years, the center has focused on the "key little things" that are related to the immediate interests of the people, and has continuously explored new technologies and methods such as smart call systems and door-to-door remote assisted service to help the people reduce their sense of frustration, enhance their sense of gain in "less travel and get things done quickly", and create a service platform with "the best service and the most satisfactory people".
Read article →