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In the future, smart public services will be handed over to the "public services Good and Bad Evaluation System Robot"
Intelligent consultation: Using speech recognition and semantic understanding technology to achieve highly intelligent consultation dialogue. Equipped with a microphone array system, the speech recognition accuracy exceeds 98%; integrated with the customer service intelligent robot brain system, the semantic understanding accuracy exceeds 99%. It supports various consulting services and realizes efficient public services processing through loving human-computer interaction.
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5A good negative review
Up to now, there are 220 community affairs acceptance service centers in the city, which have collected 192 personal government service matters from 11 departments. In 2022, the city's community affairs acceptance service center has a total business volume of 12.225 million, of which "city-wide handling" accounts for 20.2%, and self-service terminals handle 2.791 million cases. The convenience and satisfaction of people's services continue to improve.
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