News Center
Helping Shimen Er Road Street smart meter push function go online
In order to further enhance the service experience of residents and improve the overall business processing efficiency of the center, the Shimen 2nd Street Community Affairs Acceptance Service Center recently launched the smart sample form push function for the first time in the city, which effectively solved the problems faced by service residents when filling in various forms.
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In the future, smart public services will be handed over to the "public services Good and Bad Evaluation System Robot"
Intelligent consultation: Using speech recognition and semantic understanding technology to achieve highly intelligent consultation dialogue. Equipped with a microphone array system, the speech recognition accuracy exceeds 98%; integrated with the customer service intelligent robot brain system, the semantic understanding accuracy exceeds 99%. It supports various consulting services and realizes efficient public services processing through loving human-computer interaction.
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Nucleic acid kiosk cross-dressing
Recently, a former nucleic acid sampling booth has been given a new look: self-service terminals, printers, and 24-hour material cabinets are neatly arranged, and it is also equipped with seats and air conditioning. The small space can be described as "all-in-one."
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Share experiences and explore together
Recently, the Management Committee of the Administrative Service Center of Nanping City, Fujian Province visited the Yangpu District Government Service Center to conduct a survey and study. The two places conducted learning and exchanges on public services and optimizing the business environment. During the event, the Yangpu Government Service Center introduced in detail the overall layout of the service hall, window settings, functional divisions, various self-service facilities, etc., and demonstrated the outstanding results of the "one industry, one certificate" reform in Yangpu District on site.
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Daning remote assisted service
“Originally, we had to go to the neighborhood community affairs reception service center to change the medical records. Now there is a processing point downstairs in the community, which is really convenient.”
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5A good negative review
Up to now, there are 220 community affairs acceptance service centers in the city, which have collected 192 personal government service matters from 11 departments. In 2022, the city's community affairs acceptance service center has a total business volume of 12.225 million, of which "city-wide handling" accounts for 20.2%, and self-service terminals handle 2.791 million cases. The convenience and satisfaction of people's services continue to improve.
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