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Go to the grassroots level | Caring for retired military personnel, mobile virtual window provides door-to-door service to provide refreshment
With the continuous advancement of science and technology and the continuous development of "one-stop service" digital public services, the handling model of community affairs acceptance service centers is also constantly upgraded and more humane. At present, residents can choose to go to offline windows, self-service terminals, mobile phones and PC terminals according to their own circumstances. More and more processing modes can provide residents with more convenient services.
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Bang Ning Ban | A new experience in public services, community affairs are handled “at your doorstep”
The Community Affairs Acceptance Service Center is a service window for community residents to handle various public services. In order to better serve community residents and improve precision and convenience, the neighborhood community affairs acceptance service center has launched a "door-to-door service" service model based on the "neighborly assistance" government service. By building a "123+N" service system, that is, 1 service team, 2 reservation channels, and 3 types of service objects, N business matters have been sorted out to deliver public services directly to the homes of residents with special difficulties, opening up the "last mile" of public services.
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Xiaobei Assistance Team Brings Unified and Door-to-Door Public Services into Residents’ Homes
In order to further improve the efficiency of public services and facilitate the public, the Beizhan Subdistrict Reception Center actively carries out "nearby service" and "door-to-door service" services on the basis of "comprehensive service" at the lobby window, and has specially set up a "Xiaobei Assistant Service" service team to handle door-to-door service matters for special groups such as people with limited mobility, so as to enhance the residents' sense of happiness.
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"Little Shi'er" came to your door and brought a "mobile virtual window"
Recently, the Community Affairs Acceptance Service Center of Shimen 2nd Road Street in Jing'an District established a "Xiao Shi'er door-to-door service" assistance service team. Through the "mobile virtual window" processing model, public services are delivered directly to the homes of residents in the jurisdiction, to building companies, and to the community. It opens up the "last mile" of public services for residents with practical difficulties and companies with service needs, further improving the convenience and satisfaction of handling public services.
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Remote "cloud processing" brings the window to the doorstep, and the services of the community affairs acceptance service center are extended to the citizens.
Remote virtual service windows extend community services into neighbourhoods, parks, districts, and office buildings, helping residents and employees access public services closer to where they live and work.
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Shanghai Toyou Information remote assisted service service handles practical matters and resolves people’s concerns
As an important window for the government to implement people's livelihood services, the Zhuqiao Town Community Affairs Acceptance Service Center continues to explore and innovate, build a "heart-to-heart bridge" between the government and the people, take the initiative to take a step forward in serving the people, and be the first to implement the service when the service sinks, striving to provide a warm service platform for the people.
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