News Center
Toyou Case | Jianning innovates and implements the "sensorless smart office" model
Since the beginning of this year, the Jianning County Government Service Center has focused on the reform of "getting one thing done efficiently" to promote the in-depth integration of online and offline public services. Through digital empowerment and innovation, it has promoted the "no-touch smart office" model and launched three major services: "government alarm clock", "enjoyment without application" and "smart processing", so that more people can enjoy the convenience of public services.
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"Remote Office" Smart Dual-Screen All-in-One Machine | On hot days, they deliver meal assistance services to residents' doorsteps!
“On such a hot day, I don’t have to go to the window, I can apply for a meal subsidy at the door. It’s really convenient!” Grandma Li, who lives in a Zhongshan apartment, happily told reporters that the “remote assisted service” extension point in the community has provided her with great convenience. It not only reduces the queuing time, but also eliminates the hard work of running back and forth on hot days.
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Go to the grassroots level | Caring for retired military personnel, mobile virtual window provides door-to-door service to provide refreshment
With the continuous advancement of science and technology and the continuous development of "one-stop service" digital public services, the handling model of community affairs acceptance service centers is also constantly upgraded and more humane. At present, residents can choose to go to offline windows, self-service terminals, mobile phones and PC terminals according to their own circumstances. More and more processing modes can provide residents with more convenient services.
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Bang Ning Ban | A new experience in public services, community affairs are handled “at your doorstep”
The Community Affairs Acceptance Service Center is a service window for community residents to handle various public services. In order to better serve community residents and improve precision and convenience, the neighborhood community affairs acceptance service center has launched a "door-to-door service" service model based on the "neighborly assistance" government service. By building a "123+N" service system, that is, 1 service team, 2 reservation channels, and 3 types of service objects, N business matters have been sorted out to deliver public services directly to the homes of residents with special difficulties, opening up the "last mile" of public services.
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Door-to-Door, Remote Assistance and Neighbourhood Coordination Bring Services Closer to Residents
Sichuan North Road is a long and narrow street, and many residential areas at the northernmost end are far from the reception center. It is very inconvenient for the elderly to go back and forth for errands. This year, the Sichuan North Road Street Community Affairs Acceptance Service Center explores a new model of "street-resident linkage", linking with local residential areas. Neighborhood committee staff collect relevant information and materials that residents need to handle, and upload them to the acceptance center, which is then judged and processed by staff. The two parties cooperate to move the "central window" to the residents' "doorsteps", which greatly saves the time and energy of residents traveling back and forth, and improves the convenience of everyone.
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From "window service" to "nearby service" to "door-to-door service", we innovate in the convenience of public services and make difficult things easy
In May this year, Ms. Yang, the spouse of 87-year-old Ding Ding in the Xinqiao residential area, accidentally fell and fractured her femur. After postoperative treatment and care, she returned home to recuperate. Because his daughter has been abroad for a long time, Mr. Ding is unable to take care of his wife. He cannot live without people at home and it is very difficult to go out to do errands. Mr. Ding and his wife want to apply for long-term care insurance services.
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